Green TD Steven Matthews has called for Bus Éireann to urgently address consistent reliability issues on the 133-route between Wicklow Town and Dublin city centre. This route serves Wicklow Town, Rathnew, Ashford, Newtownmountkennedy and Kilmacanogue. Passengers on this route have experienced delays, no shows and full buses passing them by for over a year, particularly at peak times.
“I am very frustrated by the unreliability of the 133 service. I am contacted several times per week by passengers on this route who have been let down by this service and have been unable to travel or have been made late for work, college, and medical appointments. Buses on the route have been consistently late, unreliable and are lacking in capacity with many people unable to board the bus as it is often full once it leaves Wicklow Town. Transport information provided on the TFI Live app is also often inaccurate, leading to confusion for passengers.
“I have been in frequent contact with the Area Manager for Bus Eireann to raise these concerns for over a year but any claims that improvements have been made have not adequately addressed the existing service delivery issues that impact frequent users of this service.
“This is not a new issue. It is not acceptable that this has been allowed to continue despite repeated commitments to listen and address commuters’ concerns. If you take last week as an example, I have been told that the bus didn’t stop due to it being full by the fourth of fifth stop on four days in a row at the same time. t’s just not good enough.
“Improving access to public transport is one of my key priorities as Green Party TD for Wicklow. In order to be a viable option for commuters, public transport must be frequent, reliable and affordable. To see a route that services so many different locations in Wicklow failing on two of those criteria is extremely frustrating, concluded Deputy Matthews.
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